Breakdown support
Structured fault-finding across PLCs, networks, drives, instrumentation and electrical systems when production stops.
Industrial automation support
Less downtime.
Better control.
Hands-on PLC, controls and electrical maintenance support for manufacturing sites—from urgent fault-finding to upgrades, commissioning and long-term reliability.
PLC diagnosticsElectrical maintenanceSafety systemsDrives & motion
What we do
Support built around production.
Clear diagnosis, practical fixes and solid documentation. We work with your maintenance and engineering teams to get equipment stable—and keep it that way.
PLC modifications
Safe, controlled changes to Siemens S7 systems, HMI screens, sequences, interlocks and production recipes.
Obsolescence upgrades
Migration planning and delivery for ageing PLC, HMI and drive hardware with minimum disruption to production.
Drives & motion
Commissioning and optimisation of VSD, servo, positioning and synchronised motion applications.
Safety systems
Controls support for safety PLCs, guarding, light curtains, interlocks and safe machine operation.
Reliability support
Backups, documentation, critical-spares reviews and recurring-fault elimination to strengthen site capability.
Ongoing support
One agreement, built around your site.
No fixed tiers or off-the-shelf package. We review your equipment, production risks and in-house capability, then agree the right level of ongoing automation support.
Practical support from an engineer who knows your plant.
The agreement can combine planned site time with responsive support, documentation and improvement work—matched to what your maintenance team actually needs.
- Scheduled engineering visits
- Priority remote diagnostics
- PLC, HMI and drive backups
- Recurring-fault investigation
- Agreed minor modifications
- Preferential project and call-out rates
For service-agreement customers
Your controls support, in one secure place.
A planned customer portal that keeps support conversations and the latest approved controls files together. When a customer requests help, Matthew is notified immediately and can respond with the right site information already to hand.
Direct support chat
Guided fault details go straight to Matthew—machine, alarm, urgency and what has already been tried.
Secure drawing and software vault
Controlled access to current electrical drawings, PLC/HMI backups and approved software versions.
Immediate notification
A phone alert tells Matthew when a contract customer needs assistance, with the site and priority attached.
This customer portal is in development and is separate from the future Ask Eolas AI product.
Eolas Customer PortalIn development
Your site
Production Line 01Files reviewed 18 Sep
Stacker & Wrapper12 approved files
Current files
Electrical drawings · Rev 12
PLC backup · Approved
HMI project · Current
Request supportDirect to Matthew
Phone notification sentPriority support request · Production Line 01
How we work
From fault to fix, without the fuss.
You deal directly with an experienced automation engineer who understands both the controls and the reality of running a production line.
Understand the impact
We establish the symptoms, production risk and what has already been tried.
Diagnose systematically
PLC logic, field devices, networks, drives and mechanics are checked as one system.
Restore and prove
The fix is tested under real operating conditions before the machine is handed back.
Leave it stronger
Clear findings and practical actions help prevent the same failure coming back.
Controls experience across complete production lines
Manufacturing-first experience. Support shaped by more than a decade working on live industrial equipment, complex machine controls and international commissioning projects.
Start a conversation
Tell us what’s stopping production.
Share the machine, symptoms and urgency. We’ll come back with the clearest next step.